Partner with our Welcoming Places Champions and gain insightful feedback for your business
Our Mystery Shopper programme gives businesses in Portsmouth a unique opportunity to receive honest and constructive feedback from customers with learning disabilities who bring valuable insights into accessibility and inclusion. Their perspectives can help you make your services more welcoming and attract even more customers.
How does it work?
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Week 1: We assess your website and online presence, with a focus on accessibility
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Week 2: Our Mystery Shoppers visit your venue and experience your service first-hand
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Week 3: We compile a detailed report with clear, practical recommendations
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Week 4: You receive your report, with the option of a presentation and Q&A session (£75 add-on)
Why should we take part?
- Over 14 million disabled people in the UK spend £274 billion, and they’re loyal to businesses that prioritise accessibility
- By participating, you’re not only gaining valuable feedback to improve your business, but you’re also championing inclusion and creating a better experience for everyone
Visibility and Promotion:
- Once businesses have implemented the recommended accessibility improvements, they will receive a certificate of participation, a digital badge for their website, and a window sticker to proudly display
- All businesses will be featured and linked on our website, with the added opportunity to be highlighted in social media posts
Costs:
- £199 per small business review
- £75 for in-person report presentation back from the mystery shoppers
- Large business prices on application
- Businesses are asked to cover operational costs, including travel expenses, food, entrance fees, and refreshments