Fill out our form to speak to us about any of the work we do and give us any feedback on ways we can improve.
We will acknowledge receipt of your complaint, compliment or comment within 3 working days
We aim to resolve complaints within 20 working days.
If it’s going to take longer to look into your complaint, we’ll let you know
Alternatively, you may email the relevant Service Manager:
Dominic Catton – Associate Operations Director for the New Forest and New Forest Residential Service
dominic.catton@minsteadtrust.org.uk
Emma Borbely-Bartis – Associate Operations Director for the New Forest and New Forest Day Opportunities Manager
Emma.Borbely-Bartis@MinsteadTrust.org.uk
Andrew Duckworth – New Forest Supported Living and Poole Supported Living
Andrew.Duckworth@MinsteadTrust.org.uk
Matthew Parrant – Regional Operations and Registered Manager (Portsmouth)
Matthew.Parrant@MinsteadTrust.org.uk
Or contact:
Travis Musselwhite – Director of Care and Support Services
travis.musselwhite@minsteadtrust.org.uk
Adam Dodd – Chief Executive Officer
adam.dodd@minsteadtrust.org.uk
If you do not wish to talk to someone at Minstead Trust you can contact:
Hampshire Adult Services Safeguarding Team 0300 555 1386
CQC (Care Quality Commission) 0300 061 6161
Local Government Ombudsman 0300 061 0614