What information do we hold?

We hold information in line with our Data Protection Policy. We only hold information that you provide us with e.g. when you register for Furzey Gardens membership, book tickets, make donations, volunteer or sign up for our marketing. We generally keep information as long as required for administration purposes, or until you tell us that you no longer wish to receive marketing communications.

How will we use the information about you?

 

Reason for holding information

How we use your information

Length of time we hold your information (recognising legal requirements in each area)

Furzey Gardens Membership

Administration of your membership and renewal notifications.

Sending information about your membership and member benefits.

7 years

Donations and sponsorship activities

Thanking you for your donation.

Updating you on any projects related to your donation.

Notifying you of additional opportunities to support us through donations.

7 years

Gift Aid

Processing Gift Aid

7 years

Booking tickets for events, or booking our venues.

Confirming your booking

Sending any information/updates about the event you have booked to attend

Notifying you of similar events in future.

7 years

Buying items from our online shop

Administration regarding your one-off purchase

7 years

Volunteering

Administration relating to your volunteering activity (including DBS process, expenses, thanking you)

Opportunities to volunteer in different roles.

7 years

Receiving marketing information

Monthly E-News and occasional notifications of other fundraising activities and events.

Until you tell us you know no longer wish to hear from us.

Enquiries about Venue Hire and Furzey House

Administration relating to your enquiry

1 year

 

We may seek further information about you in order to process your Furzey Gardens membership application/renewal or to fulfil other responsibilities.

We may also contact you by email, phone or post from time to time, for example to check your information is still up to date.

You can select your preferences for how your information is used via the online update form. If you are not currently registered with us, but wish to receive our publications or e-bulletins, we will ask how you wish us to use your information when you contact us.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email [email protected] or write to Information Office, Minstead Trust, Minstead Lodge, Minstead, Hampshire, SO43 7FT. We may make a small charge for this service. We want to make sure that your personal information is as accurate and up to date as possible. You may ask us to correct or remove this information if you think it is inaccurate.

 Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on our website. You can read our privacy policy here.

For more information, see our full privacy policy

How to contact us

Please contact us if you have any questions about our Privacy Policy: email [email protected] or write to Information Office, Minstead Trust, Minstead Lodge, Minstead, Hampshire, SO43 7FT.